Our current turn around time is 12-24 weeks, depending on the processes you require, from the time your order arrives at Spinderellas Fiber Mill until the time we invoice you.
NEW CUSTOMERS : We ask that new customers make an appointment via email or phone call. Also understand that we make every effort to keep your order moving through, but we take care of our current customer base 1st since many of not all of them have been with us for 10 + years ( some since we opened the doors in 1995). We hope you understand.
We do not require a down payment, but will send an invoice via Square when your order is completed.
We will not ship until fiber is paid for. If you are local and dropping off fiber, we require an appointment. Call 801.668.0563.
We try to answer quickly. We also try to answer the phone, but often we cannot hear the phone in the mill.
We do not de-hair alpaca. If you believe in that process, we suggest you find a mill who does.
We have dedicated a webpage to describe in detail why we do not believe in de-hairing alpaca.
Fiber that contains bugs, eggs or too much vegetation for us to process will be thrown away unless you specify you want it back. Return shipping on all order is billed to you, processed or not.
Spinning prices include tumbling, carding and spinning and steaming based on a 2 pound finished weight per fleece, unless combining them.
Washing charges are extra base on the incoming weight of your fiber.
IF WE PROCESS YOUR FIBERS WE WASH IT- NO EXCEPTIONS!
We will skein the yard to our yardage at no charge which can be plus or minus 100 or so yards per skein.
If you are selling your yarn , we suggest getting counted skeins. It is a small price to pay to know exactly what the yardage is on your skeins.
We have priced our yarns based on the single we need to spin to obtain your finished yarn.
WE RESERVE THE RIGHT TO ADD MERINO TO ALPACA AND MOHAIR SPINNING ORDERS.
IF YOU DO NOT WANT MERINO ADDED TO YOUR FIBERS- LET US KNOW AND WE WILL SEND THE FIBER BACK AS ROVING.
Not sure what weight of yarn you want? Here is an easy way to figure it out.
Take a skein of commercial yarn you love working with and look at the wrapper. It will tell you approximate yardage for the weight. Many times it will have the yarn in grams. We round the grams to ounce.
Take the number of grams and convert to ounces
Equation: 16 divided by # of ounces x yardage will give you ypp.
Example: 204 yards is 50 grams
Take 16 ( ounces) and divide it by 1.76 ( ounces per 50 grams) = 9.09
Multiply 9.09 and the number of yards, in this case 204 = 1854 yards in one pound. ( our fingering)
Due to severe allergies- we do NOT process RABBIT
Frequently asked questions
Do I get my own fiber back?
Yes- ALWAYS! That's why we call it custom processing. We process your natural fibers just for you the way you want it done. :-) We are always looking for ways to not only improve our techniques, but also coming up with "different" looks. We want you to STAND OUT in the crowd if selling your wares.
Can there be more charges?
Yes- here is a list of additional charges:
We DO NOT require a deposit.
Prices may be subject to change without notice
Payments made by check or money order should be made payable to Spinderellas
You will have 7 business days to pay your bill. After 7 days, customer will be charged a late fee of 5 % of the bill or $15, whichever is greater. We do not like to do this, but we have had no choice :-(
Balances owing on finished product after 30 days from completion of processing becomes the property of Spinderellas Creations and we will sell it for processing costs and storage.
Fiber left for 1 month without direction of processing, after being contacted by us, will become property of Spinderellas Creations.
Fiber arriving in house without proper paperwork or identification becomes property of Spinderellas Creations, we simply do not have time to track owners of sent fiber.
At management's discretion, a fee may be charged for having to discard large amounts of unusable fiber to cover our removal costs.
Who is Spinderellas Creations?
We are a small family owned and operated custom fiber mill and boutique. We are blessed to work from home since our youngest son is quadrupeligic and deaf. We are able to keep him home and care for him. We opened our doors in 1995, and have been a custom fiber mill with a desire to help ranchers with their fibers. We are constantly looking for new products to add value to the fibers you raise.